All efforts will be made by us to ensure a reliable, quick and prompt shipping and delivery of your order, once your order process is complete.
To ensure the products reach your address in the best condition, we follow the packing procedures as laid down by international standards:
- Products packed in glass bottles, jars etc… are all individually bubble wrapped
- All orders are packed in 5+ ply corrugated boxes
- Any empty spaces around the products in the box are stuffed with thermocole ensuring the products are securely held in place
All orders placed with us will be delivered to your address through logistics express surface service or through our despatch and delivery team. All processed orders can be tracked using the tracking code supplied to you by our system.
The normal delivery time of the products ordered is based on location and vary across different cities in India. Our products can be delivered anywhere across India, through our logistics express surface service or through our despatch and delivery team.
In case of urgent or faster delivery of your order, please contact our customer care team for air freight options, available at an extra surcharge. Note:not all products are allowed as air cargo.
Below is an indicative maximum lead time for delivery, to some cities across India.
- Ahmedabad – within 5 to 6 working days
- Bangalore – within 4 to 5 working days
- Chandigarh – within 7 to 8 working days
- Chennai – within 5 to 6 working days
- Delhi – within 5 to 6 working days
- Guwahati – within 10 to 11 working days
- Gwalior – within 5 to 7 working days
- Hyderabad – within 4 to 5 working days
- Jaipur – within 5 to 6 working days
- Kochi – within 6 to 7 working days
- Kolkata – within 8 to 9 working days
- Lucknow – within 6 to 7 working days
- Mumbai – within 1 to 2 working days
- Pune – within 2 to 3 working days
- Ranchi – within 7 to 8 working days
- Srinagar – within 10 to 11 working days
For the items delivered by express courier, their respective policies apply.
We are not responsible for missed/late deliveries due to curfews, acts of government, acts of nature, holidays, incorrect addresses or acts of war. We reserve the right to deny services to any sender, without any explanation and are not liable for more than the retail cost of products.
We shall try our best for prompt delivery; delayed/early delivery for whatever reason shall not entitle the user for any damages or compensation.
In spite of full caution taken at the time of delivery, we will not be responsible for a mis-delivery if the receiver of the product at the address on the order form misappropriates, damages or fails to hand over the product to the person named on the order form and takes the item posing himself to be the correct person.
Delivery of our services will be confirmed on your email ID as specified during registration.